Woodbank Surgery

Phone lines open 8.00am to 6.30pm

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links below.

Access to medical records

The practice is registered and complies with GDPR. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with in accordance with the ... [continue] Access to medical records

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if ... [continue] Complaints and compliments

Ear Syringing

EAR WAX What is ear wax? Ear wax is a build-up of dead cells, hair, foreign material such as dust, and cerumen. Cerumen is the natural wax produced by glands ... [continue] Ear Syringing

Extended Working Hours Service

Extended Working Hours Service All patients registered with a Bury GP have access to a GP, Nurse Practitioner or Nurse weekdays after 18.30pm and between 08.00am and 18.30pm on a ... [continue] Extended Working Hours Service

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by either: Completing an online registration form ... [continue] How to register

Military Veterans

Are you a Military Veteran? If your answer to the above question is YES, please click on the link below to find out which additional help and services are available ... [continue] Military Veterans

Named GP

All patients at Woodbank Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You can ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Updating your details

If you change name, address or telephone number, please complete the form below.  

Vaccination schedule

Children’s Immunisation Schedule Here’s a checklist of the vaccines that are routinely offered to everyone in the UK for free on the NHS, and the age at which you should ... [continue] Vaccination schedule

Violent or Abusive Behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or Abusive Behaviour

Waiting For Hospital Treatment?

Hospital waiting lists can be extremely long. Whilst waiting for your appointment why not visit the While You Wait website where you can find support, advice and answers to your ... [continue] Waiting For Hospital Treatment?

Date published: 8th October, 2014
Date last updated: 21st January, 2023