Woodbank Surgery

Phone lines open 8.00am to 6.30pm

Violent or Abusive Behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their behaviour. If they persist, we may exercise our right to take action to have them removed, immediately if necessary, from our list of patients.

All telephone calls made to and from the practice are recorded for monitoring and training purposes.

Date published: 10th October, 2014
Date last updated: 21st January, 2023