Woodbank Surgery

Phone lines open 8.00am to 6.30pm

Repeat prescriptions

Please order your repeat prescription through the NHS app which can be downloaded from the App Store for Iphone and Play Store on Android.

Alternatively the NHS app services can be found at https://www.nhsapp.service.nhs.uk/login

Please note that you will need to complete the registration form within the surgery and bring ID before you are able to order repeat prescriptions online.

Repeat Prescriptions

Repeat prescriptions can be ordered in a number of ways.

  • Online – via the NHS App or by going to https://www.nhsapp.service.nhs.uk/login. New users are required to register for online services.
  • In person – green box in the foyer
  • By post – please include a SAE if you want the prescription to be posted back to you

Please ensure that staff are given at least 48 hours notice for repeat prescriptions when handed in or requested online. Please also remember to take weekends and bank holidays into account.

Electronic Prescription Service

The vast majority of prescriptions are now sent to pharmacies directly through the Electronic Prescription Service, and all local pharmacies are able to receive prescriptions in this way. This service is faster, more efficient and more secure than processing paper prescriptions.

The NHS now has an official system for nominating the pharmacy that receives your prescriptions. For the great majority of people with repeat prescriptions, this has already been set up, after discussion with you, by the pharmcies or the practice but it can be changed by you at any time.

Please check with your pharmacy if you are unsure whether a nomination has been set up for you. Unfortunately, we are not currently able to show your nominated pharmacy on the website or to set it from a request made on-line. Prescriptions for patients without a nomination set will need to be collected from our reception.

To ensure accuracy please use the counterfoil provided when requesting repeat medication. If you do not have a counterfoil please quote the name, strength and dosage of all medication you require.

Medication Reviews

Patients on repeat medication will need to have a review of these regular medications at least once a year, we would encourage patients to book this appointment in their birthday month for ease of remembering. Please ensure that you book an appropriate appointment to avoid delays to further prescriptions.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

There is further information about prescription exemptions and fees on the NHS website


Date published: 8th October, 2014
Date last updated: 28th June, 2023